Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the marine survey management service (“Service”) provided by Survey Solutions, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. These Terms constitute a legally binding agreement between you and Survey Solutions, LLC.

2. Service Description

Survey Solutions, LLC provides a software-as-a-service platform for managing marine surveys. Our Service enables individual surveyors and marine survey companies to:

• Create and manage marine survey reports
• Organize survey data and documentation
• Track survey assignments and progress
• Generate professional survey reports
• Manage client and vessel information

3. Account Registration and Eligibility

To use our Service, you must register for an account. You represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into these Terms
• You are an individual surveyor or represent a marine survey company
• All information you provide is accurate and complete

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription Plans and Billing

We offer the following subscription plans:

• Free Plan: Basic features with limited functionality
• Paid Plans: Enhanced features available on monthly or annual subscription basis

Billing Terms:

• Paid subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable
• Subscription fees are automatically charged to your payment method
• Price changes will be communicated with 30 days notice

5. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Share your account credentials with others

6. User Content and Data

You retain ownership of all content and data you upload to our Service. By using our Service, you grant us a limited license to:

• Store and process your data to provide the Service
• Use aggregated, anonymized data for service improvement
• Comply with legal obligations

You are responsible for ensuring you have the right to upload any content and that it does not violate any third-party rights.

7. Intellectual Property

Our Service, including its software, design, and content, is owned by Survey Solutions, LLC and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our software
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission
• Create derivative works based on our Service

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our collection and use of information as described in our Privacy Policy.

9. Service Availability and Support

We strive to provide reliable service but cannot guarantee uninterrupted availability. We may:

• Perform maintenance that may temporarily affect service availability
• Update or modify the Service from time to time
• Discontinue features or functionality with reasonable notice

Support is available through our designated channels for paid subscribers.

10. Termination

You may cancel your subscription at any time through your account settings. We may terminate or suspend your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Fail to pay subscription fees

Upon termination, your access to the Service will cease, and we may delete your data in accordance with our data retention policies.

11. Disclaimers and Limitations

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

IN NO EVENT SHALL SURVEY SOLUTIONS, LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Survey Solutions, LLC from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of New Hampshire, United States. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of New Hampshire.

We encourage you to contact us first to resolve any issues before pursuing legal action.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have questions about these Terms or need to contact us, please reach out to:

Please replace the placeholder contact information above with your actual details.

16. Effective Date

These Terms are effective as of [Date] and replace any prior agreements between you and Survey Solutions, LLC regarding the Service.